Privacy policy

WC Product Limited (“Westmoreland Cosmetics”, “we”, “us”, “our”) operates this website and store (the “Services”), which includes all related information, content, features, tools and products. Our Services are powered by Shopify.

This Privacy Policy explains how we collect, use and share your personal information when you use our Services or contact us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy applies to how we handle your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal information we may collect:

·       Contact details (name, home address, phone number, email address)

·       Payment details (card, billing and shipping information, transaction history)

·       Account data (username, password, preferences)

·       Order data (views, basket, purchases, returns)

·       Communications (enquiries, correspondence)

·       Device / usage data (IP address, browser, device identifiers, website interactions)

How we collect it:

·       Directly from you (orders, account, contact)

·       Automatically (cookies or similar technologies)

·       From service providers (payments, delivery partners)

·       From third parties (marketing and / or advertising partners)

How we use it:

·       Provide our Services (orders, payments, support)

·       Improve our Services (personalisation, recommendations)

·       Marketing (emails, adverts, content)

·       Security and fraud prevention

·       Legal compliance

Legal bases for processing:

·       Contract (supplying products, services)

·       Legal obligation

·       Consent

·       Legitimate interests

Marketing:

We may send you marketing emails if you have given your consent, or if you have previously purchased similar products from us and have not opted out. You can opt out at any time.

We may share your data with:

·       Shopify

·       Service providers

·       Marketing partners

·       Legal authorities

·       Business transfer parties

International Transfers:

Shopify and some service providers are based outside the UK. When information is transferred internationally, we ensure safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.

Children:

Our Services are not directed at children under 13. We do not knowingly collect information from children under this age.

Retention:

We keep your personal information only as long as necessary to provide Services and meet legal obligations.

Your rights:

These include access, correction, deletion, restriction, portability, objection or consent withdrawal.

To exercise your rights, please contact us at customerservice@westmorelandcosmetics.com. We may need to verify your identity before processing your request.

Security:

We use technical and organisational measures to protect your information but cannot guarantee absolute security.

Complaints:

If you have concerns about how we use your information, please contact us using the email address found at the bottom of this page.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Cookies Policy

This Cookies Policy explains how WC Product Limited (“Westmoreland Cosmetics”, “we”, “us”, “our”) uses cookies and similar technologies when you visit our website.

By using our Services, you acknowledge that you have read and understood this Cookies Policy.

What are cookies?

Cookies are small text files placed on your device when you visit a website. We use cookies alongside similar technologies such as pixels and scripts.

Types of cookies we use:

·       Strictly necessary (site operation)

·       Analytics (usage insights)

·       Functional (preferences)

·       Advertising (relevant ads)

How we use cookies:

·       Operate securely

·       Enable purchases

·       Analyse traffic

·       Improve experience

·       Advert optimisation

Managing cookies:

On your first visit, you will see a cookie banner to set your preferences. You can accept or reject non-essential cookies at any time. Most browsers allow you to control cookies through settings.

Third-party cookies:

Some cookies are set by third parties (Shopify, payment processors, analytics providers, advertisers).

Changes to our policies:

We may update the Privacy and Cookies Policy at any time. Updates will be posted on this page.

Contact us:

Email: customerservice@westmorelandcosmetics.com

Address: WC Product Limited, Techno Centre, Station Road, Leeds, West Yorkshire, United Kingdom, LS18 5BJ.

Company number: 16085256

WC Product Limited is the data controller for your personal information.

Last updated: 20th April 2026